Who we are Our website address is: https://letmefixyourguitar.com. We provide musical instrument repair services in King of Prussia, PA.
What personal data we collect and why we collect it
Contact Forms When you submit a query through our contact form, we collect your name, email address, and the content of your message so that we can reply to your inquiry. We retain these submissions for customer service purposes, but we do not use the information submitted through them for marketing purposes unless you explicitly opt-in.
Cookies If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Analytics We use Google Analytics to collect anonymous data about visitor behavior on our website (such as which pages you visit and how long you stay). This data helps us improve our website and services. Google Analytics may use cookies to track your session. This data is anonymized and does not contain personally identifiable information.
Embedded content from other websites Articles on this site may include embedded content (e.g. videos, maps, images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as Google Analytics), so long as those parties agree to keep this information confidential.
How long we retain your data If you use our contact form, the metadata is retained indefinitely. This allows us to maintain a history of your service requests to better assist you with future repairs.
Your rights over your data If you have submitted data via this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.